|C1C truly understands the nuances and challenges that are paramount in the SMB market. We take the time to listen to small businesses and have the knowledge and skill set to talk to this market in their language – an expertise that distinguishes us from commodity outsourced call center providers. We also understand the complexity of SMB sub-segments, and the behavioural differences that enable our clients to deploy truly customized CRM solutions that address the pain points and growth objectives of small business owners.
As a result, we have developed a wide variety of proven, outsourced sales solutions that have helped many Fortune 500 companies tap into this market to increase revenue, capture market share and, most importantly, understand and build deep, lifelong relationships with small business owners.
Our outsourced sales solutions include: Direct Sales (including Account Management, Territory Management and Inside Sales Support), Qualified Lead Management and Customer Service Support. They enable our customers to:
- Improve Lead Management
- Increase Market Presence
- Generate More Revenue
- Build Solid Relationships